Privacy Policy

Effective Date: 4th November 2024

At PayBand Solutions ("PayBand", "we", "our", or "us"), we are committed to protecting your privacy and personal information. This Privacy Policy outlines how we handle your data when you use our mobile application, PayBand Educational, and related services (collectively, the "Service").

Your trust matters to us, and we only collect and use your data where it’s necessary to operate the Service, improve the user experience, and meet legal requirements.

By using the Service, you agree to the terms of this Privacy Policy. If you do not agree, please do not use the Service.

1. What We Collect

We may collect information directly from you or automatically as you interact with our Service. This may include:

  • Full name and contact details (such as email address and phone number)

  • Login credentials and profile settings

  • App usage data (features used, time spent)

  • Device information (type, operating system, IP address, mobile identifiers)

2. Why We Collect Your Data

We use your data to:

  • Provide and maintain the Service

  • Personalize your experience and account

  • Send relevant notifications or alerts (e.g., attendance, bus tracking, payments)

  • Respond to support requests

  • Improve functionality and usability

  • Ensure system integrity and prevent misuse

  • Fulfill any legal obligations

We will not sell your personal data to third parties.

3. Cookies and Tracking Tools

To enhance performance and remember your preferences, we use cookies and similar tracking technologies (like device identifiers and scripts). These allow us to understand how users interact with the app and help keep accounts securely logged in.

You may choose to disable cookies in your browser settings, but this may affect app functionality.

4. Data Storage and Transfers

Your data may be processed and stored on secure servers, which could be located in jurisdictions outside your country. By using the Service, you consent to this transfer and storage in accordance with this Privacy Policy and applicable local laws.

All data is stored using industry-standard encryption and access control methods.

5. When We Share Information

We may share data only in the following situations:

  • With your child’s school (for authorized access and coordination)

  • With trusted service providers that support our technology (under strict confidentiality)

  • When legally required to comply with investigations or regulations

  • To protect the safety, rights, or security of users or the platform

6. Children’s Data

PayBand Educational is designed for schools and families. Any information related to students is only collected and processed with the knowledge and consent of their school and/or legal guardians.

We do not knowingly collect or use personal data from children without verified consent.

7. Your Rights

You have the right to:

  • Access your personal data

  • Request correction or deletion

  • Withdraw your consent at any time (where applicable)

8. Third-Party Services

Our Service may use third-party tools (like Firebase or analytics providers) to improve performance and understand user behavior. These providers are bound by their own privacy policies, and we encourage you to review them.

9. External Links

You may find links to other websites or services in our app. These are not managed by PayBand, and we are not responsible for their content or privacy practices.

10. Policy Updates

We may update this Privacy Policy periodically. When we do, we will revise the "Effective Date" above and may notify you within the app or via email. We encourage users to review this page from time to time to stay informed.

11. Contact Us

If you have questions, concerns, or requests about your data or this policy, please reach out to:

Email: Info@paybandsolutions.com
Address: 147 Al Moltaqa El Araby, Heliopolis, Cairo, Egypt